Privacy Policy

At 99 Peaks Pte Ltd (“we,” “our,” or “us”), your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).

By using 99 Peaks, you agree to the practices outlined below. If you do not agree, please do not use the App.

Personal Information: We collect personal details you provide during registration and use of the App, including your name and email address.

Health and Wellness Data: We collect and store data for a small selection of health markers, including blood, physiological, physical optionally entered by you.

Device Information: We collect information such as your IP address, device type, operating system, crash logs, app usage statistics, and data about interactions with features like progress check-ins, earned medals, and usage patterns.

To operate, maintain, and improve the App and its services.

Personalization: To tailor content, provide personalized insights, and help you track your progress on various Peaks and Markers

Health Insights: To analyze the health markers you provide and give recommendations on healthy ranges for your age and gender group.

To provide customer support and respond to inquiries.

Communication: To send important updates, marketing communications (if opted in), and notifications about your progress or changes to the App.

Analytics: To analyze usage patterns and improve our services and app performance.

To conduct beta testing and schedule user interviews, if you choose to participate.

To enforce our Terms and Conditions and comply with legal obligations.

All user data is securely stored on encrypted servers hosted by Amazon Web Services (AWS), using SSL encryption protocols to protect data during transmission and at rest.

We do not share your personal information with third parties, except in the following cases:

Service Providers: We may share information with trusted vendors who assist in operating the App, provided they comply with strict confidentiality obligations.

Legal Requirements: We may disclose your data if required by law or to protect our legal rights.

Consent: We may share your information with your consent for additional purposes not listed here.

Access and Correction: You can view and edit your personal data through the App settings anytime.

Data Deletion and retention: You may request account and data deletion by contacting support@99peaks.life. We retain your data for 12 months after account deletion unless legally required to retain it longer.

Data Portability: If you are a resident of the European Union (EU), you have the right to request a copy of your data in a portable format under the General Data Protection Regulation (GDPR).

Opt-Out of Marketing: You may opt out of promotional communications by following the unsubscribe instructions in the email.

We use cookies and similar technologies to enhance your experience and analyze app usage. By using the App, you consent to the use of cookies.

If you are located in the EU, we comply with the General Data Protection Regulation (GDPR). We ensure that personal data transferred outside the EU is protected by appropriate safeguards. Information collected may be processed and stored in Singapore and/or the US where our servers are located.

Privacy policy may be updated periodically and users will be notified via email and in-app notifications. Continued use of the App after changes signifies acceptance.

If you have any questions about this Privacy Policy or your data rights, please contact us at:

Support Email: support@99peaks.life

General Queries: hello@99peaks.life

Address: 99 Peaks Pte Ltd, 70 Hythe Road, Serangoon Garden Estate, 557551, Singapore.

By using 99Peaks, you acknowledge that you have read and understood this Privacy Policy.